Tim Sullivan and Ray Fisman Say All Jobs Have a "Frustrating" Aspect

In their new novel Tim Sullivan and Ray Fisman discuss the fact that no matter how satisfying a job it, it would have one aspect that would be "frustrating."

In the novel The Org: The Underlying Logic of the Office, authors Tim Sullivan and Ray Fisman talk about how "back-to-back meetings and unending bureaucracy" are factors that affect the "madness of the office."

"The fact is," Sullivan says, "no matter how much we love our jobs, there will be aspects of it that we're not so crazy about. No matter how much we love our jobs, there will be times when - to the detriment of the company - we'd rather just put our heads on our desks and take a nap.

"And that's where the cameras and the oversight, and the checks and balances come in, to make sure - even when we may not want to - we're still getting the job done for the organization."

"Of course there are office dysfunctions that have no underlying logic to them, and you can see a better way," says Fisman.

On being asked why it is not possible for everyone to work for themselves, the authors say that it would turn out to be very expensive as each would have to launch a new product for their own company. They feel that some things are best done in a group.

"It's a tradeoff between doing stuff as a team, with a manager bossing people around, versus taking care of ... everything through a set of market transactions - where effectively prices decide what gets done, say the authors. "So you can think about it from an economist perspective as thinking about what form of organizing is going to do things more efficiently and cheaply, with a boss telling people what to do or a market and prices essentially directing traffic in our economy." 

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